I had one of those FIOS tents in my neighborhood, well I went by and got some information on the packages. I went home and researched for myself online to find that if I oredered online all the activation fees would be waived. So I went to the rep at the FIOS tent and showed him this offer, he tells me no problem we can waive the fees too.
So I sign up and a month later I get my bill, and guess what. Yup payment 1 of 3 for FIOS activation fee, so I call Verizon and they tell me they can't waive the fee only the rep that sold me the package can do that. What type of scam are you trying to run Verizon? What is the difference if I sign up online or through your rep that was apparently full of it?