adrianvfx wrote:I recently moved into my new home, and the service tech won't be here for a week. The home already has an ONT installed and several outlets throughout the home ready for verizon fios. I have a router as well and everything plugged in. The router shows COAX status "disconnected" is there any way to call support and have the Coax turned on for my new residence?
This way I don't have to wait a week for the tech to come out and just have it done myself!
Thanks
My 2¢ worth...just a guess.
I'd give it a 50/50 chance that given the details you've outlined, and assuming you have a Verizon Actiontec router, you may be able to call tech support and ask them to enable your ONT.
I disagree with mhiggins8450 in that I don't think you have anything to lose by giving it a try. Call 1800-VERIZON, navigate through to FiOS support, give them the details of your situation and ask them if they can get you going.
