Smith6612, I might go that route, and I printed that all out so I can do it from elsewhere in case I get my account shut down abruptly.
But I have been happy enough since the beginning I'll give them a benifit of the doubt and work with them first before I do that. From the person I spoke to there might be an explanation......or he was just a really good BSer.
I feel like I've unintentionally hijacked someone elses thread.