I've seen too many forum posts in which (1) a replacement router didn't help or (2) Verizon wanted the customeer to spend $100 or so for a replacement. I'm sure the new routers do a better job of wireless, but my problem isn't wireless. I may eventually ask for a replacement - right now the anticipated pain of engaging Verizon again is higher than the pain of the daily work around. I don't mean to badmouth the Verizon service folks - the issues just seem beyond their training and/or limits to what they are allowed to do. Thanks.
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