Totally agree.. I had much better speed with 15Mbps back in Fairfax than what I am getting here for 50/25. Netlifx freezes and can't even run a movie sometimes... Plus.. extremly extremly frustrated at Verizon's customer service... They make just a click away to sign up for plans or add anything into your plan, but when it come to removing something, they are the most dificult to deal with. I have been trying for the four days to get my Showtime removed, took me contacting the customer service chat person three times but they can't help, tried online, but when it comes to "checkout", I keep getting error messages, asking me to call the cusotmer service... plus, my phone plan went beyond the limit, I asked to upgrade to the 500 minute worldplan, no one can do it.. I will have to pay a huge bill just because my kids used up the minutes when I was in the middle of an emergency in the Philippines.... make me want throw out all the verizon stuff out in the snow......
↧
