Why doesn't Verizon show you the battery and the reset button when they install????
I am out of town - the box is in the bedroom closet - behind a shelf - and my wife lost a nights sleep from the battery beeping.
I called Verizon and they were very helpful - they said they can have someone come out in 7-10 days to install a new battery (takes 7-10 days to get the battery because it cannot go overnight). Big Help!
If I had been shown the battery during the installation I would have purchased a new battery ahead of time and made sure the shelf was not over the door as it was when we moved into the condo!
Bad business.