I purchased the Fios double play in August 2013. I was told if I signed for 2 years, I would get a 300 dollar gift card. The card never came after a month, and when I contacted Verizon, they told me I have to wait 90 days. 90 days came and went and no 300 dollar card. Contacted Verizon again, and after about 2 hrs. on the phone they told me I don't get a 300 dollar gift card. I told them when I signed up they told me I would. I was put in contact with a supervisor named Rasheed {edited for privacy}, who told me he would check the phone messages and emails, since they are all recorded. He said he would get back to me in 30 minutes. That was Friday, January 3rd. It is now Tuesday at 9pm and I have repeatedly called Mr. {edited for privacy}, only to get his answering machine. I am now to the point where if you are not going to give me the 300 dollar gift card that was promised, at least let me out of the contract. I don't want to do business with a company that treats their customers like this.
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