Has anybody else gone through this? They want to raise my Premium, as well as Renew my contract for 2 more years. I understand renewing the contract, but why the price hike? If I were a new customer I could get internet cheaper. All the Rep said was to Call Retention. I did and he just asked when I wanted to cancel, because I would have better luck with another provider. All of this after being on hold for 30min. There has to be a better/easier way???