Switch carriers..... I am calling tomorrow to cancel mine. I pay $45 a month plus the "surcharge" of $5 for a measley 15 down and 3 up because FiOs isn't available in my area. The worst part.... I ran speed tests on a couple different sites and I am actually only receiving roughly 1.5 down and .2 up. I mean.... I know the said speeds are dependant on area and everything, but to receive lower than their $10 a month speeds while still paying $50 is just robbery. I've called numerous times and I receive the same **bleep** response.... We're sorry you're experiencing issues with our speeds, make sure to check if everything is hooked up correctly and you're using all of our hardware/software for the optimal experience. Please, I've been a technician for about 3 years. I KNOW how to set up these things probably even better than you do.
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