You guys are not alone in this issue. I have expereienced this issue on both Final Fantasy and Planetside 2 since that time and with no other games or locations. After much searching and working around without the help of Verizon support (as all they will ever do is say things like , restart your router, or speed test, and the occasional I have restarted your junction box in your home) I found an article about Verizon's service and how it is lost with Alter.Net and pingplotter and traceroute both came back for both games with that exact same domain between them.
It seems like Verizon is taking the stance that they aren't to blame since it's not their location, and who could honestly blame them. Sadly other companies have taken it upon themselves to contact companies and secure more reliable routes through their systems and Verizon isn't doing the same.
Guess if you want to play any game or visit any website that travels through that domain you're most likely in trouble.
Guess it's a good thing we have so many other options available to us, but I am truely disheartened that I will have to give up a service i love to enjoy doing things I always had in the past.