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Re: Netflix is slow lately on FIOS

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I recently upgraded my Verison FIOS service and now have a 50/25 Mb connection, supposedly. Sadly, I cannot tell any difference when trying to watch Netflix movies. It can take up to 5 minutes before a movie starts streaming, especially if the quality of the connection is indicated with the bars as "high" (this is pretty counter-intuitive). 

I have contacted Verizon, Netflix and the manufacturer of my Blu-Ray device (Samsung) which is hardwired into the brand new router Verizon sent me. Firmware is updated and I have done everything that is possible at this point. Verizon and Netflix keep blaming each other. Although I have no proof that Verizon is throttling delivery of Netflix content, I do find it curious that I am recenly bombarded with more and more emails and ads for Verizon's own content (movies). A mere coincidence?

I almost dropped Verizon (I have been a loyal customer since 2008) last week, in frustration over ever higher monthly bills and poorer service. I reluctantly accepted their offer to upgrade to a 50/25 Mb connection (my original connection was 20/5). Alas, it seems to have been for naught.

We may be going separate ways, after all ... and btw. I will also be dropping Nextflix until I can get a better connection.


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