Completely agree -- I was happy with my FIOS service until they started this fight with Netflix. My streaming video quality is noticeably worse. I'm seriously considering jumping to Comcast Xfinity because they are bound by the FCC to follow net neutrality rules until 2018 as a condition of the NBC Universal merger. Verizon needs to pay attention to this or they're going to begin losing a lot of customers. Netflix has more subscribers than HBO in the U.S. now and a lot of people are subscribing to broadband services like FIOS because of Netflix.
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