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Re: Unable To Connect To Certain Websites

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Me too...  my problem started yesterday morning when accessing an https site that I've used successfully for quite some time.  I was on-line and finally on the phone with Verizon 4 times in the last two days.  Here are the details:

 

Site I was accessing  www.TC2000.com and www.FreeStockCharts.com (both URL have same owner).

 

Owner confirmed it wasn't their problem and had several other customers in Texas with same issue.  Later the URL owner notified me all of their clients with same problem were Verizon FiOS customers in Texas.  I have been able to successfully access the sites via my iPad which is served by AT&T wireless.

 

No, none of the scripted fixes worked.  Yes, you can successfully tracert and ping the sites.  The last Verizon tech took an interest and was able to identify a cause.  There is an outage in Irving, TX affecting my service (in Grapevine).  The outage is related to secure web sites but appears to have a random nature.  Note the tracert and ping are not handle as secure.  It's why they work.

 

Nothing I can do except wait for Verizon to fix.  Unfortunately, the tech told me this was an already open ticket and there is no ETR on the ticket.  He said the absence of an ETR might be related to the "random" nature of the issue.  It's not randome for me.  It happens everytime I try one of the above sites as well as other https sites.

 

For your reference the ticket number is:  {edited for privacy}


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