Are your outages happening just with the wireless, or even the wired? The G1100s (what Verizon calls the Quantum Gateway. Black colored router, not White) aren't known to be unstable, except they do have a weaker wireless signal compared to some of the newer (and even older) Routers. There are however some issues which can prop up that make the Wi-Fi drop more often. Like Access Point and Band Steering features, which are a part of the "SON" or "Self Organizing Network" feature the routers started supporting several months ago. Not all devices play with that nicely, so if you haven't tried already and you're 100% sure it is isolated to just the Wi-Fi, turn off SON and rejoin your 5Ghz supporting devices to your now separated 5Ghz Wi-Fi network. Also lock your Wi-Fi Channels to a manual channel, like Channel 149 for 5Ghz and Channel 1 for 2.4Ghz (obviously play with and adjust these channels to see if you get better performance/reliability).
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