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Upgrading Router Issue

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Hi there,

I recently bought a new Fios Home router to replace a much older MI424WR unit. When I attempted to setup the new router, it would not register there was a coax internet connection, and hence no internet. It worked fine when I plugged the old unit back in. I recently upgraded my plan and purchased the new router, the ‘effective date’ of the order isnt for a couple of days but I have already noticed an increase in speed. Is it an issue with not registering the new change in hardware with verizon? Or the billing order not going through yet? Something else?

Many thanks,

Tom


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