For those of you sick of dealing with this problem and tired of Verizon's complete and total lack or action and acknowledgement that this is an issue, I have created a public petition addressed to Lowell C. McAdam, Verizon's Chairman and Chief Executive Officer. The petition is located here:
Take action and sign the petition!
EDIT: If you're on FaceBook and Twitter and other social media sites, let your followers know about the petition and ask them to sign. Verizon seems content to ignore us on it's own forums. Maybe some public attention is what they need.
Thanks -- Steve