I'm having the same exact issue as atantekeler, as he said this isn't a router issue this is an issue with verizon services/internet the source from which the internet is coming from. I just got verizon FIOS a day ago and having to get disconnected at random on all my devices WIRELESS or WIRED even with all the router lights ON green just like it would when it is connected <- read don't **bleep** pretend you skip this **bleep** and reply to my message with a robotic answer/solution.
I've barely been a customer for a day and this is **bleep** insane I'm furious and I can't believe a customer has to go through so much hassle to get the required help needed. Verizon has a different department for every single specific detail so I always get transfered ALWAYS when I call to some other department for an issue that's irrelevant to that department and always have to repeat my story over and over.
Activation fees cancelation fees and even charge you for the router and the technician guy to install your **bleep** and the materials WHAT THE F. Sure they say they discount you and giving you the best deals it's complete bull**bleep** with the service they are providing. Had I known they would be soo many issues with Verizon I would have just went with another service provider, **bleep** even dial up is looking fantastic right about now! At least it won't dsconnect if I don't make it into a phone line.
I'm furious the only reason I even bothered to get verizon in the first place is because the previous owners of where I moved into had it installed so if the technician had to come he would just have to PLUG the **bleep** in something that I could do! Even though he came and did his stuff and took forever to just turn the **bleep** on I gave him 10 bucks for his time. I should have gottan some compansation really for all of this **bleep**. I called a week ago to have my **bleep** installed and the technician guy tells me that that's funny because he wasn't busy all week that it has been slow all week. My jaw just dropped in shock because every time I tried getting an earlier date the stupid verizon robot lady tells me there is no earlier dates available and the reps as well!
Verizon reps keep telling me that it could be this or could be that I've done my research and I'm not the only customer with this issue and even though I explained myself to them they still make me go through their proccess of handling things, following procedures that are outdated or invalid not every customer has to be troubleshooted the same exact way jesus!
Verizon needs to get their **bleep** together and start retraining their employyees and start from the ground up because all their **bleep** is a **bleep** mess.
The same day I had this **bleep** installed the issues having been getting worse since that same day, I'm now on my third day and can't seem to get any **bleep** real help and I hope to GOD I don't get billed for using this **bleep**ty **bleep** internet that disconnects randomly it's frustratin as **bleep**! I can't do **bleep** without the internet disconnected ever so often and at very random times.