So I got word from someone at NOC,,,,
They know about the issue but cant assist.
It seems that Verizon Fios doesnt appear to even own up to its SLA and calling them us like ordering pizza,,,..
useless.
Lightpath seems to own up to its sla and for those that need the speed 24.7 its not that expensive.
Goodbye Fios.
Maybe next time you should have more then one TIER 1 provider to the internet..
Quit using level3 and allow others into the mix.