I've been a FIOS customer since they first offered the service in Keller, Texas, and we love the service. However, we were with Charter for cable TV and high-speed internet before we signed up with FIOS, and they also offered good service. Now Charter is offering their Spectrum Silver triple-play with no contract for $97 per monthtotal before tax with 60 Mbps internet, 200+ HD channels, free DVR, free premium channels (HBO, Cinemax, Showtime), free long distance digital phone service, etc. I'm currently paying $186 per month total before tax to FIOS for 25 Mbps internet, Extreme HD with 80 HD channels, plus the HBO/Cinemax/Showtime Bundle, DVR rental, and free long distance digital phone service. Is there any phone number at FIOS for customer retention so I can call them to see if they will match the Charter offer before I switch? Thanks. Mark in Keller
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