I always had very good experience with verizon fios customer service. but tonight i spoke to this guy name "Antonio" who was rude not willing to help me and almost have me to cancel my account. I specifically ask him do you really want me to go somewhere else becuase you are not helping me out. he was like this is the decision you have to make i am just giving you right information, which was proved wrong when i called them back. I wish i can file a complaint about this guy, so no one has to go through him again.
↧