I, too, was phoned and talked into a plan that would be $163.00/month instead of the 79.99. When I asked about the $300 gift card I was told that it had been applied to my bill. I had to sign a two-year contract. The whole thing was a terrible scam. I thought about it for an hour and then decided to cancel as I was losing some of my favorite channels and one TV hook-up. When I called back to cancel, the person I spoke to was extremely rude to me. However, I did receive an email confirmation to say that the transaction had been cancelled. What a mess. Then two days later, I receive a call saying that they wanted to reduce my monthly bill for my phone and install a new router, back-up battery and such that I said I didn't need. They said it was free and would reduce my bill by $5.00/month. So, I said OK. They then said that they would have to charge me an installation/activation fee of $60.00, which will be paid off in three installments of $20. It will take a year before I see this big $5.00 savings. This is really awful!
↧