The nit-picking and bickering about Netflix & Verizon is getting boring. Let's focus on the facts:
1. We pay Netflix to provide the content we want. Netflix is doing this.
2. We pay Verizon to deliver our content at the quality we want. Verizon is not doing this.
Verizon needs to fix their delivery system (regardless of how convoluted or complex it may be) so we get what we are paying for. The fact that Verizon's TOS says they really don't have to deliver what we are paying for and what they say they will deliver does not change the fact that they are under-serving their customers.
Perhaps we should underserve Verizon by delaying or reducing our monthly payments.