My VOIP connection internally started severely degrading the other day at my house during a time when I was uploading a file and I only had 2 devices connected to the router. My laptop which was uploading, and my Grandstream VOIP phone. I have never experienced anything like this before, as I've uploaded to my company server many times. I called FIOS tech support and the tech was useless, instantly tried to sell me the fastest Quantum package they had, and then once I explained my issue, just wanted off the call and sent a new router.
Has anyone else seen this? You mean to tell me if I start uploading 1 file, I should expect my latency to jump to almost 500ms?! During this time, this completely impacts any VOIP call I am making.
No Activity: Last Result: Download Speed: 25705 kbps (3213.1 KB/sec transfer rate) Upload Speed: 4571 kbps (571.4 KB/sec transfer rate) Latency: 92 ms Jitter: 1 ms Packet Loss: 0% 6/11/2014 1:13:58 PM
During Upload: Download Speed: 10098 kbps (1262.3 KB/sec transfer rate) Upload Speed: 1237 kbps (154.6 KB/sec transfer rate) Latency: 461 ms Jitter: 5 ms Packet Loss: 0% 6/11/2014 12:59:55 PM