Can someone please offer some assistance, I've made 5 attempts with dealing with Customer Service, contacted my salesman (who now tells me he can longer assist me) and have gotten a complaint in with teh Executive office who sounded like they could care less. Ive spent over 4 hours trying to have Verizon own up to what their rep offered me (which i have in a written contract) but Verizon refuses and says no such deal exists. My arguement is that I have it in writing and Verizon should stand behind what their reps are out there soliciting. I have not even got Verizon installed yet and already have many worries about moving forward with them. Anyone else able to get issues like this resolved? I am looking into further action since they ran credit checks to set up the account. False advertising on verizon's part.
