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Re: New router won't connect to internet

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mayreh wrote:

I just moved into a new apartment. The previous tenant had Fios and I am able to connect to the internet without a problem using the old router. However, when I install the new router (which is the upgraded model) I am unable to connect to the internet. The "WAN Coax" light is green but the "Internet" light remains a steady orange. I know that I am getting internet, since I can continue to connect with orange router, but am at a loss for how to connect with my new router.

 

Any ideas?

 

EDIT: The new router is the Actiontec M1424WR Rev I


Logon to the old router

select My Network

select network connections

select broadband connection - ethernet or coax, whichever is connected

select configure connection

select RELEASE on the DHCP Lease line

click OK

disconnect the old router and replace with the new router

Should be OK now

 


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