I am so frustrated. When I try to log in online to access my account it makes me put in a "Account Change Verification." I put in all the info and it gives me an error. Then when I try it again its says I already registered an account. I am not able to see anything related to my account without filling out that stupid Account Change Verification.
With the FIOS APP It doesnt work at all. I cant even do anything on it. It keeps giving me processing errors and most annoying it wont allow me to acces DVR becuase it says I do not have one associated with the account. Not true. I have two set top boxes and its a Multi Room DVR! I feel locked out of everything and really frustrated. I can not get anyone to talk to me on 800 number. The wait times are ridiculous. Anyone have the same issues?