I'm having precisely this problem -- up until a few months ago, and for at least 2 years, I had Verizon Wi-Fi Connect set up on two laptops (both XP). Recently I replaced them both and have been trying to install Wi-Fi Connect with no luck. I'm getting the same "null" problem that you describe. The problem occurs:
- On both laptops (1 = Win 7 Home HP, 1 = Win 7 Pro Dell)
- Whether I'm trying to install using my FiOS network, another wi-fi network, or even mobile tethering.
- Whether I'm trying to install from Chrome, Firefox or Internet Explorer.
- Even if all security software is turned off.
I'm betting there's a simple explanation and solution that's just not particularly clear... what say you, Verizon or FiOS fanboys?
And has anyone *successfully* installed Wi-Fi on a Win7 machine within the past few days? Maybe this is a general bug, not just our problem...