We used to have the router upstairs but it was moved to the first floor and apparently at the same time the cable that is in upstairs was disconnected. This was a while back. Recently I need to have a second router upstairs and I contacted Verizon and was told this is possible as long as the upstairs cable is active. Today I tried to connect the downstairs router upstairs to see if the cable was active but found out that the cable is no longer active. Since I know this cable was working before I have to conclude that the technician who connected the modom downstairs deactiviated the upstairs cable at the same time. My question is: how can I reactivate the upstairs cable so that I can run a second modem upstairs? I would prefer to do this myself rather than call Verizon for their tech to come out. I assume this would be free either way but if not, does anyone knows the cost?
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