Re: Complaint D2D salesman LIED about pricing and Verizon will not honor it
The problem with Verizon honoring salespeople's offers is that Salespeople will offer practically ANYTHING to get new customers to sign up. Having worked tech support for various companies, I can tell...
View ArticleRe: Verizon Router 9100EM Access Control Rules
It could be a firmware bug, or it could be something else bugging out. If the router hasn't been factory reset and it's been through a few firmware upgrades, try resetting it to factory defaults. Take...
View ArticleRe: Not getting the speed I'm paying for
Someone may chime in to help you out here. Otherwise, just stop by Live Chat or give Tech Support a call. Tell them you're having to reboot your router a lot and you believe it's going bad. Verizon's...
View ArticleHORRIFIC verizon customer service!!!!!!!
Why are the only options call and get hung up on because there's a high call volume or to chat and wait for someone to respond. The chat wait went from being 1 minute to 2 minutes to 3 minutes!!!...
View ArticleRe: 10.0.0.1 IP address resolving when it shouldn't
Looks like the problem is partially resolved. ping requests to 10.0.0.1 are no longer returning anything. Tracert still getting out on first hop, but no further: tracert 10.0.0.1Tracing route to...
View ArticleVerizon cut my sprinkler line how do I get compensation?
Verizon re-installed a cable (to my neighbor actually) and in the process cut my sprinkler/irrigation line. 1-800-Verizon is no longer an option. I am turning to this forum since I see that Verizon...
View ArticleRouter config lost when restarted
I need to get a replacment wireless FIOS router. My config file (wireless settings, etc) are lost when ever the router is restarted. Can a Verizon rep order a replacment router for me online or do I...
View ArticleRe: Paying for 50Mbps, never ever get past 20's. Does anyone actually get...
I am having the same problem with wireless speed on the 50/25 plan. I have the Actiontec MI424 router, revision F. How do you change the encryption to WPA2? Thanks....
View ArticleRe: Paying for 50Mbps, never ever get past 20's. Does anyone actually get...
Could you tell me how you change the encryption from wep to wpa2...? I am having the same problem.. Thanks...
View ArticleRe: Paying for 50Mbps, never ever get past 20's. Does anyone actually get...
Could you explain the steps you have to take to change your router to 802.11 N?, and anything else you had to do to improve your speed.......... I'm also having a speed problem with my new 50/25 speed...
View ArticleRe: Router config lost when restarted
Try the live chat: www22.verizon.com/Support/Residential/contact-us/index.htm
View ArticleRe: Paying for 50Mbps, never ever get past 20's. Does anyone actually get...
See this: http://www22.verizon.com/support/residential/internet/fiosinternet/networking/setup/security/125521.htm Select "Change to WPA2" beneath your router.
View ArticleRe: having Youtube probs with Fios? I have an official VZ answer...
Just to bump up an old thread, I just got FIOS and I'm out in Silver Spring, MD. I was having serious issues with youtube, but absolutely no issues with any other streaming site like Netflix or Amazon...
View ArticleRe: having Youtube probs with Fios? I have an official VZ answer...
Luckily I found this thread. I though I was the only one. I've been a FIOS customer for over two weeks and some nights it is impossible to stream youtube videos... I'll try your suggested fix.
View ArticleRe: Verizon cut my sprinkler line how do I get compensation?
Hello louisbclark,While a Verizon employee may occasionally post here, this community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact...
View ArticleRe: Youtube problems due to packet loss, google-gw.customer.alter.net...
It seems like this might be an issue where when you go to youtube.com, it redirects you to a cdn that youtube is using and that cdn happens to be saturated with traffic, thus the slow load times.
View ArticleRe: 10.0.0.1 IP address resolving when it shouldn't
Yes, it looks like they are now aware of the issue and working on whatever the cause. I am right across the creek from them. 40 min drive, probably 15 minute flight.:smileylol: It looks like the...
View ArticleRe: Youtube problems due to packet loss, google-gw.customer.alter.net...
It's definitely an issue. It's not only youtube but also when downloading for the Google Play Store. My short term fix is to vpn into my jobs network. Doing this allows me to stream without issue....
View ArticleRe: MI424WR-GEN3I (Firmware)
Not to sound disrespectful in any way, but I have clearly outlined that it is, in fact, the router's firmware. ActionTec, nor Verizon can even accurately confirm which firmware I am supposed to be...
View ArticleConnection issues
After using my Internet this morning just fine it suddenly cut out, with the routers Internet light now showing up as amber. Iv reset the router even connected an old router and it still has the same...
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