Re: New Fios "N" router installed, but I can't ping my Netgear ReadyNas
After swapping in the new N router, did you reboot the NAS so that it would request a DHCP lease from the new router?Without doing so, the new router won't know anything about a DHCP lease that was on...
View ArticleRe: Which Actiontec Mi424wr for second WAP
You didn't say which capabilities you want for the additional router. Are wireless N and 1Gbit ports important? If so, you want either a rev. G or rev. I.The rev. I is $79 new from VZ. Can be found...
View ArticleRe: Constant short disconnects
Does the issue happen on wired & wireless connections? AS Hubrisnxs advised in a similar thread get your issue escalated to a technician that can check the logs on the ONT Also are you using any...
View ArticleRe: How to file a complaint with Verizon customer service
Good morning, Kem410! We haven't heard from you and we would like to continue to work on your issue. We are going to close the case at this time, but please feel free to contact us if you still need...
View ArticleRe: Connecting Q-SEE Security DVR to Actiontec MI424WR. R-D
how do i acces the DMZ settings?!?!?!?
View ArticleRe: Connecting Q-SEE Security DVR to Actiontec MI424WR. R-D
You can find the DMZ Setting at http://192.168.1.1/ by logging in with the username of admin, password being the router's serial number found on the bottom front sticker of the router. Click Firewall...
View ArticleRe: Question about guest access password
jpsalci wrote:cant set one up on actiontec router No help from online chat or Verizon IHA. I set up a cisco valet to use for guests but unable to connect.Make sure your Cisco doesn't have the same...
View ArticleRe: Unable to connect to fios wifi...?
GLAD THAT YOU ARE UP AND "RUNNING" YOUR INQUIRY MADE ME GO BACK TO "SCHOOL" TODAYFOUND SOME VERY INTERESTING TUTORIALS ON THESE SUBJECTS. WPA vs WPA2 http://www.youtube.com/watch?v=QeTwIitzYr8...
View ArticleRe: HBOGO Login problem
You can now access HBO Go directly from the Verizon website (verizon.com/tvonline) rather than going to the HBO Go website. See if that works for you. If not, you probably need to get ahold of the tech...
View ArticleRe: Can't get Verizon to bury the cable/wire from new FIOS installation
Hello tmcustomer, We never heard back from you. Hopefully your issue has been resolved. We are going to go ahead and close out your support case. If you still have any issues please feel free to make a...
View ArticleRe: Constant short disconnects
My desktop is wired and I have a laptop that is wireless and I'm having the disconnects on both I think I'm using the default settings Verizon sent me a new router I replaced the old one today but I'm...
View ArticlePacket loss on Verizon network in Boston
I've been struggling to get support from Verizon on poor network quality with FIOS. I've been a long time customer, and the issues only started a few weeks ago. The issue is typically seen as choppy...
View ArticleMI424-WR version C AP isolation
Is AP Isolation available with the MI424-WR version C router. I have a few services that are not working (mainly mac stuff) and was advised to look to turn this service off.
View ArticleWorst Customer Service Ever
I've been having terrible internet speed for about 10 weeks. The first call I made to tech support at Verion, the gentleman spent about 30 minutes on the phone with me and we tried a dozen things. He...
View ArticleRe: Worst Customer Service Ever
Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Support Cases".There you will find a link to the...
View ArticleRe: Mail advertising. Where in the world is Oscar Madrid?
Good morning, tonesca! We were able to get your issue resolved earlier this week. Please feel free to reach out to our team again in the future if you have any questions or concerns regarding your...
View ArticleRe: MI424-WR version C AP isolation
Login to the router, Advanced -> Yes -> IPMG Proxy - Set IGMP Proxy (Enable/Disable): to Disable and save.
View ArticleRe: Xbox 360 NAT went from Open to Moderate
bwanmuffins wrote:Done.don't quite understand step no. 2 do you think you could walk me through that? Or from here do I just follow that direct link that you posted earlier?By that if you meant #2 Then...
View ArticleRe: Packet loss on Verizon network in Boston
Verizon sent a tech on-site to my house. Unfortunately he was an install guy who admittedly didn't know the difference between the bandwidth of our connection and packet loss. So his conclusion is:...
View ArticleRe: Login has been temporarily disabled due to too many unsuccessful login...
I'm experiencing the same issue. On the back of the router there's the Username "Admin" and there's a password. I've tried entering that password over and over and It won't let me in. Is there a...
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