BusiPlay wrote:The problem I am having is that when I click on the Forgot password, and enter in my user subaccount, it tells me I have not set up a Secret Question for this account (it's an older subaccount), and then provides me to a link to reset the account, but when I use this, it resets the password for the main account.
In that case, you will need to contact Verizon tech support to reset it for you. Be sure to set up a secret question/answer once they reset it for you. :)