Technician forgot to replace ONT battery - do I really have to pay for...
I had Verizon Fios installed last week and there was an existing Optical Network Terminal in my apartment, the previous tenants left it there. Unfortunately, the technician didn't realize that the ONT...
View ArticleRe: Secondary Router connection problems
unite5 wrote:I have an ASUS RT-N16 that i am trying to piggy back off of the actiontec. i currently have the ip set different from the default and ip on the fios router. connected LAN (fios) to WAN...
View ArticleRe: Verizon Fios Moca Setup
thanks for the reply. i apologize for the perhaps naive questions, but are there better speed switches that i should be using or all they all pretty much the same.
View ArticleRe: Fios is in my building - so why doesn't Verizon know that?
Azya, We are happy to help but will not be able to continue working on this case without further input from you. As we have not had any contact despite multiple requests for updates from you we...
View ArticleRe: The answer to that multi char router password question
I don't get that with IE11. Thought it might have something to do with WIN8.1. But I tried it on a WIN7 laptop and still didn't get it.
View ArticleRe: Verizon Fios Moca Setup
OneEyedWonder wrote:thanks for the reply. i apologize for the perhaps naive questions, but are there better speed switches that i should be using or all they all pretty much the same.The switch will...
View ArticleRe: The answer to that multi char router password question
All my 2008 servers, which are running v11, also show it - they and my win7 machine are all 64 bit my 2003 server doesn't show it - it's 32bit and ie 8 see it on windows 8.1 x64 with ie 11 too
View ArticleRe: Wireless Network Switch from Secured to Unsecured Automatically
The Verizon router is in the basement and that's the wireless network ("ABCDE") I mentioned with the issue. I also have a non-Verizon wireless router upstairs that has it's own wireless network (let's...
View ArticleRe: Wireless Network Switch from Secured to Unsecured Automatically
I have not noticed it happening when not on my work VPN, but I don't usually use that laptop without being connected via VPN. I can try using it for a time without VPN to see if it still happens.
View ArticleRe: The answer to that multi char router password question
Don't you love the variety in how Microsoft products work on different machines? Both of my computers are HP 64 bit notebooks, but I wouldn't expect that to be a factor.
View ArticleRe: Sub Account Password Reset needed, but can't find any way to do so
BusiPlay wrote:The problem I am having is that when I click on the Forgot password, and enter in my user subaccount, it tells me I have not set up a Secret Question for this account (it's an older...
View ArticleRe: Slow Netflix Streaming During Primetime
Most likely you can't fix your issue. FIOS and Netflix and been in a small war since last Summer. The problem is before your house....
View ArticleRe: FIOS Quantum- Netflix Streaming Issues
Netflix by itself accounts for about 1/3 of downstream traffic on the internet and is a competitor of the major ISPs. FIOS has Redbox, Comcast has Xfinity TV, etc etc. There is a ton of money at...
View ArticleRe: Windows 8 "Mail" settings
Orbotron1 wrote:Hello, and Happy New Year to everyone! I recently purchased an "all-in-one" PC featuring the new Windows 8 operating system. The "Mail" pane on the home screen needs to be configured so...
View ArticleNetflix Video Stream
I stream Netlfix video via a hardwire ethernet connection between my FIOS ActionTec router and an LG BD390 blue ray player that includes Netflix streaming capabilities. Even with my 50/25 Mb...
View ArticleRe: Technician forgot to replace ONT battery - do I really have to pay for...
Max_LIC wrote: Is it really Verizon's policy not to provide a free replacement battery in this kind of situation? Yes. The policy recently changed. VZ now charges for ONT batteries on new...
View ArticleRe: IP phone stopped working
Did you need to create any port forwards in the router for your IP phone?Have you checked that the port forwards are still there?
View ArticleRe: IP phone stopped working
Perhaps there is a problem with the VPN server you are running your connection through. Have you tried rerouting you VPN server to another city/country? Or are you connecting to your company's network...
View ArticleRe: No UPnP setting in MI424WR Router?
So this link did indeed work. Thank you for the help; Totally unacceptable that its enabled by default. To Verizon. I am a new customer. UPNP is a HUGE security venerability, and anyone with any...
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