Thanks for publishing your formal complaint messages. I have already filed my complaint with the FCC; I had not thought about the other places but I expect they may be able to help.
In addition, here is something that may also help:
The situation with Verizon & Netflix has reached the point of utter absurdity and has gone unanswered and unacknowledged for far too long. Obviously what people post in this forum is not helping, and likely never will help. So we need to raise the stakes and start writing to the people who control the industry and make the laws.
If you are reading this then stop readring and start writing.