Re: My FIOS internet disconnects randomly
I am having precisely the same problem. I would say that at least a dozen times a day I lose connectivity to all the devices on my network. I have 4 computers and a wireless printer ... I lose...
View ArticleRe: Verizon FIOS Router Actiontec MI424WR-GEN3I Issue - Dropped Connections -...
sangs wrote:Well, guess it's good news for all involved that this thread has been dormant since early April. I'm at 37 straight days without a reboot, so I'm thinking that the issue is resolved. Don't...
View ArticleRe: Worst Customer Service experience ever.
I totally agree! I'm just trying to disconnect my service. After about 6 trys, screw them. Spent from 6:12 this Sat. (Easter weekend 4/19/14) during what I thought would be a slow call in time (people...
View ArticleRe: Worst Customer Service experience ever.
Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can...
View ArticleWireless network glitch
My home network uses a Verizon MI424WR Rev1 router and 50/25 FIOS service. Download and upload speeds at my upstairs desktop, 2 feet from the router, are consistently good, up to 58/38. However, the...
View ArticleRe: Wireless network glitch
I don't have an answer why you're seeing different results when trying to improve downstream vs upstream, but I can suggest a solution that might eliimate the problem. Do you have coax feeding your...
View ArticleRe: My FIOS internet disconnects randomly
atantekeier wrote: Wired or wIreless? What kind of devices/s? What application/s are you running and from what web site/s when the disconnects occur?It does not matter, it disconnects everything in...
View ArticleRe: ... connect a second router for upstaris - Wiring Plan
I too have a problem with WiFi reception in our bedroom, which has coax connection for the TV.I hsve cable modem wireless router in our summer house n New Hampshire How do I confuigure it to work on my...
View ArticleHow do I file a corporate complaint?
I have been attempting to set up an account Verizon for over a week now.Initially I had set the account up online. It informed me there would be a deposit and the first month's payment of 49.95. I...
View ArticleRe: ... connect a second router for upstaris - Wiring Plan
Murphy233 wrote:I hsve cable modem wireless router in our summer house n New Hampshire What does this have to do with Verizon FIOS? Verizon sold off it's FIOS footprint in NH several years ago.
View ArticleRe: How to Get the Fastest FiOS Speed
Quantum FiOS is a complete scam. My speeds have remained unchanged or perhaps deteriorated since I converted to Quantum. Getting 10-15 MBPS download on a brand new latest version macbook pro and HP...
View ArticleRe: How do I file a corporate complaint?
Is this how I file a formal complaint or Is there also another place to send this complaint to?Not really. These forums are use primary for customers to help other customers. Verizon moderators watch...
View ArticleBox in my garage is beeping all the time
There is some kind of Verizon Fios head end box in my garage and it is beeping pretty loud every 10 -15 mins or so. Im guessing it is a battery issue or something but not sure of next steps.Please advise.
View ArticleRe: How do I file a corporate complaint?
Hi MsAshlee,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleRe: Box in my garage is beeping all the time
Unplug the battery for about five minutes, and then re-connect it. Usually stops the beeping if the battery is not bad. If the battery is more than five years old, consider getting a replacement at any...
View ArticleRe: Box in my garage is beeping all the time
I keep my router and computer on a battery backup. However, if the battery is bad in the ONT (box in your garage), power flickers in the FiOS system will still cause temporary outages.) Depending on...
View ArticleAT&T Providing Gigabit...will Verizon?
AT&T is responding to competition from other ISPs (particularly Google) and has announced 21 areas that will get gigabit service...
View ArticleRe: AT&T Providing Gigabit...will Verizon?
Actually I think they will. IN what time frame and at what price is another question.
View ArticleRe: Netflix is slow lately on FIOS
Clearly Verizon doens't take us serious and could give a crap about its' customers. Looks lke they a little a little incentive to get off their butts so I just filed complaints with the Better Busines...
View ArticleThanks Steve - maybe there is some hope for us
Thanks for publishing your formal complaint messages. I have already filed my complaint with the FCC; I had not thought about the other places but I expect they may be able to help. In addition, here...
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