I am trying to get Verizon FiOS service for my company's warehouse building and Verizon keeps telling me that it is not available at that address, even though Verizon did pull a fiber optic cable and installed a fiber distribution terminal in the utility room of our warehouse building few years ago! I checked online and FiOS is available at the building right next to ours. I called Verizon a month ago and the agent was kind enough to sumit a work order for FiOS availability check and he told me it would take them 1-2 business days to process it. I called again a week later and the agent who took my call just kept saying that FiOS is not available according to her system and refused to provide further assistance. Can anyone help me???