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Re: Fascinating chart on Netflix problem

Hubrisnxs wrote:Let's not forget Netflix offered a no cost to FIOS solution last year, which FIOS declined.  think the ARStechnica article responded to this best - "If someone comes to you and says,...

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Re: Netflix is slow lately on FIOS

Come on Verizon. Fix this before we switch to Comcast

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Re: The president of the unhappy Verizon Fios club

"That is the goal of being in any kind of business.  To make money." This is correct - except that in the American Capitalistic system companies are expected to make money by selling things their...

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terrible customer service- false advertising-services not provided

I am a brand new customer to FiOS and totally regret it - I was with Directv for 6 years with minimal problems. A verizon rep contacted me and said to swtich for a " Better" service. I made it very...

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Re: terrible customer service- false advertising-services not provided

FYI, you are talking to other fios customers here. Sometimes fios will esculate issues on here though.As far as the problem, Fios didnt promise anything. You simply just took ones word. Did you not ask...

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Re: The president of the unhappy Verizon Fios club

StealthieOne wrote:I'm just ridiculously disgusted at Verizon's business practices. All of their decisions are to maximize profits and give the customers very little in return.  I upgraded to the 75mb...

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Re: terrible customer service- false advertising-services not provided

I believe Verizon has very poor Customer Service.  The Customer used to be right.Now their agents want to argue when you.  Twice today I have been sent to speak with a Supervisor and no one comes to...

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Re: terrible customer service- false advertising-services not provided

thank you  - I appreciate the advice - but yes Fios did promise - I still have the initial agreement where I had her write it down " Pandora is available thru the FiOS STB"  - and on my third time...

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Re: terrible customer service- false advertising-services not provided

Hi cleahy24,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...

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Wrong FiOS availability

I am trying to get Verizon FiOS service for my company's warehouse building and Verizon keeps telling me that it is not available at that address, even though Verizon did pull a fiber optic cable and...

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Re: Wrong FiOS availability

Hi enie122,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...

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Re: Slow real world upload speed

Sorry to say this, but no one at Verizon will help you.  Sending a tech out won't help either because as long as the speed test runs fine, there is nothing else they can or will do to improve it.  The...

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Verizon and Netflix --STOP PLAYING GAMES!!!

Merged with existing topic for greater exposure

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Verizon and Netflix --STOP PLAYING GAMES!!!

Verizon, not ALL of your consumers are fools. In fact most are not. We KNOW you are jerking us around with speeds on Netflix. It is IMPOSSIBLE to have 30/20 speed on my iPad and yet less than .7mbps on...

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Re: Verizon and Netflix --STOP PLAYING GAMES!!!

Looks like the FCC is going to decide who's at fault.  I'm pretty sure Verizon is not going to be happy when their private records become public information.  Verizon will have a very hard time...

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Re: The president of the unhappy Verizon Fios club

A little reseach would reveal Verizon wireless can not deliver 75M wireless even with the $100 upgrade.  A wired connection is needed for 75M+ speed and faster.   Verizon certainly takes advantage of...

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Re: Netflix is slow lately on FIOS

i am about to switch to verizon, but now i have the second thought about it. I have netflix too. if playing netflic is problem over verizon fios, then i better stay with my cable. so far i don't have...

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Blacklisted IP and no help from Verizon support

According to http://whatismyipaddress.com/blacklist-check my IP is listed with no less than 4 blacklist entities. My browser was recently prevented from connecting to one of my own client sites (that...

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Re: Blacklisted IP and no help from Verizon support

The blacklist you are having trouble with is not maintained by Verizon, unless it is a Verizon site you are having trouble accessing. If you want your IP removed from the blacklist, you will need to...

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Re: Blacklisted IP and no help from Verizon support

somegirl, sorbs is blacklisting (the third party vendor for verizon) you cannot contact them.

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