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Re: Can't request line repair on website

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you did not solve his problem because it is nearly 2 years later and I cannot put in a repair request online even though the instructions say that after going through the troubleshooting I will be given the opportunity to put in a repair request.  Please fix this problem with your customer service or change the instructions on the website to make it clear that a request cannot be entered online to save people from wasting a lot of time and effort and getting them mad and frustrated.


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