I am also having the same issue!! I have tired phone support, they didn't know what to do, they had me on the phone for over an hour! I've gone to twitter to complain with no success. I am just trying to pay my bill online, it will be cut off soon if yall don't fix that and I will NOT be happy! I don't want to pay by phone because then I will have to pay $3 more and I don't think I should have too! Please resolve my issue Verizon, this is my first month with your service and it has been a pain! I should get a discount or free programming for all my trouble!!! Jeez.....
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