Re: Bandwidth problem
Please go to your profile page for the forum, and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name...
View ArticleMoving Verizon Router to another location
I have the Actiontec router in the basement now. Is it possible to move the router to the middle level of the home ? Do I have to call up Verizon to do this for me, since I notice a FIOS cable (about...
View ArticleRe: Moving Verizon Router to another location
You can move the router yourself without calling Verizon. All you need to do is run the same type of cable from the ONT to the new location. Or use a connector and run it from the existing cable.
View ArticleHow to hook up a new computer
Hoping someone can help me. I just got a new computer and want to hook it up to just the wi-fi does anyone know if that is possible, and if so how? I have the new computer in a different room then the...
View ArticleRe: How to hook up a new computer
suzcap wrote:Hoping someone can help me. I just got a new computer and want to hook it up to just the wi-fi does anyone know if that is possible, and if so how? I have the new computer in a different...
View ArticleCan't login to manage my account
Every time I try to login to manage my account and update my services, it says "The User ID and password that you entered has expired. Please Register Now." When I go to register, it tells me I already...
View ArticleRe: MI424WR router - trouble entering password to login
Thanks for this. I have a REV 4 router and there does not seem to be a password on the unit. Is there a default password if I reset?
View ArticleRe: MI424WR router - trouble entering password to login
Shabakunk wrote:Thanks for this. I have a REV 4 router and there does not seem to be a password on the unit. Is there a default password if I reset?REV 4 doesn't sound right. MI4424WR rev level should...
View ArticleRe: Can't login to manage my account
Hi jamielynne916,Sorry you are having difficulty logging in to your account. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the...
View ArticleRe: MI424WR router - trouble entering password to login
If you have successfully done the pinhole reset admin/password1 I got this here http://defaultpasswords.in/actiontec-router-default-passwords-login-username-wireless-modem but am not certain it is...
View ArticleRe: Intermittent loss of connection
I've been having the same problems for about a week. I will simultaneously lose connectivity to my laptop (IM disconnects immediately), my IP phone (conversations become silent) and television (screen...
View ArticleRe: how to remove malware 'cltmng.exe'
ACIM66 wrote:Will Verizon Internet security suite (VISS) remove 'cltmng.exe'? If so, how do I go about it? If not, what other method can I use to remove it? Is there a reliable / safe and inexpensive...
View ArticleRe: Can't login to manage my account
I am also having the same issue!! I have tired phone support, they didn't know what to do, they had me on the phone for over an hour! I've gone to twitter to complain with no success. I am just trying...
View ArticleRe: how to remove malware 'cltmng.exe'
To add onto the above post, try MalwareBytes and make sure it is set to remove Potentially Unwanted Programs (PUP) in the settings. It can help clean up Conduit once you try normal removal methods, Or....
View ArticleVerizon Missed Install Date
I am a very very upset customer myself! We are moving into our new home this weekend. We placed an order to get fios Internet two months ago, in early may for June 27 installation. Lo and behold, no...
View ArticleRe: Can't login to manage my account
Hi JairoAparicio,Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing...
View ArticleRe: Verizon Does Not Provide the Great Service They Advertise
Hi Mwu,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum...
View ArticleRe: How to file a complaint with Verizon customer service
Hi, I have been having issues with cable cards. During my initial FIOS installation I did not have a piece of equipment available for the technician to install the cable cards I hard ordered. The...
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