Re: How to file a complaint with Verizon customer service
I would start a new thread but am not sure how. Actually, if I had read this thread I might not have asked for installation. I do have a suggestion. My problem (no show on the installation) is still...
View ArticleCan't Find Account
Apparently your account number is useless to support when trying to look up your account. I called today because the modem is out at my son's condo (which I own). He tried called about the earlier and...
View ArticleRe: MAC Filtering Follow-Up
Look for your Router Manual here http://www.verizon.com/Support/Residential/Dashboard.htm#fios-internet
View ArticleRe: In-Home Agent and Windows 7, 64 bit
I agree. It has FAILED. It seems that Verizon has also failed. They forgot customer service. They like the money but give bad service. This has been failing for some time and it seems that they...
View ArticleRe: MAC Filtering Follow-Up
Besides the info that you are told of how to resolve your issue of about how to log-in to the router.. #1 With MAC Address filtering there are the following problems/issues: a) Regardless of the type...
View ArticleRouter antenna broke, what are my options?
So the router fell of the desk and broke the antenna in 2 pieces. The antenna is useless now, I barely get any signal at all on my wireless. Is there any kind of warrant or insurance on these devices...
View ArticleRe: Fix Netflix or We Will Cancel Fios
what is the issue with netflix streaming? i haven't had any problems
View ArticleRe: Fix Netflix or We Will Cancel Fios
raydawg2010 wrote:what is the issue with netflix streaming? i haven't had any problemsBeing unable to stream Netflix in HD during primtime (and increasingly non-primetime) hours.
View ArticleRe: Mumble voice communication, intermittent loss of packets
Funny story. At the end of that long phone call over a week ago it essentially came down to "we don't know see an issue and cannot help you". Ever since then, ZERO problems with Mumble! Weird, or maybe...
View ArticleCannot Connect my Google Nexus 7 to Wireless Network
Hello, everyone. I’m new to Verizon FIOS, and I need a little bit of help getting my Google Nexus 7 connected to my wireless network. Last week, I switched from Comcast to Verizon FIOS. Prior to FIOS,...
View ArticleRe: Cannot Connect my Google Nexus 7 to Wireless Network
Sure enough, as soon as I post this question, I see my wireless FIOS router listed in the Nexus, and got it connected. I think the trick to this is connecting the Nexus to my computer via the USB port,...
View ArticleRe: Mumble voice communication, intermittent loss of packets
Ok, the upload problem was on my end and I figured it out while on hold. Here's a tip: don't use Netgear's Readyshare software. I was using it to access a router of mine on a different network. it...
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Verizon comon...
You need to fix your connection with youtube. I have an 75Mb/s connection and I am buffering videos at 150Kb/s... Honestly what the hell. Iam seriously debating switching service because of this crap....
View ArticleRe: Fix Netflix or We Will Cancel Fios
*signed* I am also having trouble with other streaming servies such as youtube and twitch
View ArticleRe: Slow upload speed on evenings for almost 2 months now on 75/35 fios
Hi Headhunter6 / Verizon Rep- May you advise how this was corrected as I am currently affected by a similar issue. Thank you
View ArticleVerizon Fios Availablility in New Brunswick, NJ
I am moving to New Brunswick, NJ and it seems that only some of the apartments have verizon fios. Unfortunately, the apartment (high rise) that my wife picked does not have Fios availability despite it...
View ArticleRe: Slow during non-peak hours
I'm in complete agreement. I have 25/25 and I can't even stream SD youtube.com videos much of the time. I'm not sure what to do other than to switch to a different provider... :(
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