Hi, even when hard wired directly from the ONT to a computer with a Gigabit LAN card, I am not achieving anywhere close to advertised speeds. I've had two technicians already come to my apartment. They've swapped out the ONT box, the router, the wiring, everything. When testing on verizon's own speed test (the only one Verizon will accept), I am getting 44 down and 186 up right now, connected directly from the ONT box to my computer. If I use the G1100 router, it is similar. On WiFi, I am getting mid to upper 20s download, about 150 upload. These numbers fluctuate throughout the day. Sometimes the download (hard wired) can go up to about 200 or 250, and the upload occasionally reaches 800 or 900. This is a wired connection using a Gigabit card. I know the card works, because I had FIOS at my previous location and was getting speeds of 800+.
The technicians deny there is a problem. Both of them claim that 200 or 250 is not bad and that I "won't notice any difference" between that and 1 Gig. That's not the point. First off, the download speed rarely reaches 200 or 250; most of the day, it hovers around 40. Second of all, even if it spikes to 200-250 occasionally, that's still far below what I should be getting. The phone techs at Verizon tech support agree it is an issue, but their only solution today was to send a third technician here. Basically, they say the line is achieiving Gigabit speeds, as they can see from "their end." I have no idea what that means, but it definitely isn't reaching my apartment, so they want to send a third tech. I'm just sick of waiting at home for techs to come, spend 4 hours here, and ultimately tell me I'm crazy, that I should be happy with what I'm getting.
Any other ideas?
Thanks,
Brad
