Same this has caused me many problems, Think its time to return this tomorrow im going to call.
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Re: G3100 Router Local Domain
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Convert aerial drop cable to underground cable?
Our internet cables are aerial drop as per preferences of previous house owner. Is there an option to convert to underground cables? We had underground cables in our previous house and like the appearance as well as the safety of this arrangement. Please advise.
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Re: Convert aerial drop cable to underground cable?
All you have to do is hire a contractor to bury you a 1 1/4 conduit from the pole to the house. Make sure they have a pull string in the conduit. Then you call Verizon to come out and rerun the fiber through the conduit. The main issue you'll have is that Verizon isn't making house calls at the moment due to the pandemic. So if you ONT is inside your house that will present a problem.
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Re: Widely variable gigabit speeds
There are many factors involving speedtest sites. Some servers aren't equipped for high speed tests. If you test 10 different servers you'll get 10 different results.
Then the subscriber side there is other potential factors. Like antivirus software, computer processors and RAM, and the browser being used.
The whole point of gigabit is for bandwidth sharing for multiple users. Not for any one device to get a gig. For example, you only need 25 mbps to stream 4k video. If 5 users are streaming 4k is only 125 mbps. Gigabit is way overkill and not needed for any specific device.
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Re: FIOS G3100 Router - External VPN Issues
Thank you for the reply. That is not it. I have since learned that a wired connection allows me to connect via VPN, however a wireless connection does not. It appears to be something with the new router's wireless settings. I've tested most of the settings on the router, but still unable to find a resolution at this point in time.
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Re: MOCA Network - Network Extender Issue
Still having this issue.
I took the Network Adapter into the basement and tested it just after the splitter - same signal interval issue there... so it's not a problem with the line/connection.
Any ideas?
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Re: MOCA Network - Network Extender Issue
What model router and extender do you have? Try connecting the extender directly to the router’s coax port to see if it comes up.
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MoCa bonded 2.0 Bonded set up for internet plan only connected via ethernet
I have reviewed many topics for moca setup but have not seemed to find a solution for what I’m looking for. I am a Verizon Fios customer for Internet services only. I live in a fairly small sized apartment. My ONT is set up in my living room and was connected to the Verizon 1GB Gateway Router they provided., via Cat6 Ethernet. I was not seeing anything close to 1GB on wireless, more like 50mbps. I tried troubleshooting with a tech and that got me nowhere. I decided to purchase a third party router (netgear router nighthawk R800) I released my DHCP for my 1 gb gateway router. I have only had it on a day and have already the wireless speeds have increased.
On to my question- I’d really like to have wired connections but my TV and gaming systems are too far from the router and i don’t want long Ethernet wires everywhere. I looked into Moca adapter set ups. I should have researched a little more before purchasing, but I digress. The Moca adapters are the ActionTec Moca 2.0 coaxial to Ethernet (ECB6200K02) LAN. I followed instructions for connection but both green lights on the adapters are not lit. The coax lines are unlit. Is it possible for me to request for Verizon to enable Ethernet and coaxial at the same time so I can take advantage of the adapters and not have to return them? Maybe there is another solution, like Verizon enabling MoCa on the ONT. Any suggestions will help. I am fairly tech savvy but not an expert.
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Re: Using Own Router
This reply has been moved to a new topic.
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Re: Using Own Router
In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!
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Re: MoCa bonded 2.0 Bonded set up for internet plan only connected via ethernet
There is nothing for Verizon to enable since MoCA adapter are working on the LAN side of the router. What type of coax wiring do you have in your apartment? Do you have wall jacks or is it run on the baseboards?
A MoCA adapter setup will be like this...
Router > ethernet LAN > 1st MoCA adapter > coax > 2nd MoCA > ethernet to a device or ethernet switch.
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Re: MoCa bonded 2.0 Bonded set up for internet plan only connected via ethernet
Thank you for your reply. There is a Coaxial running from my wall under a window sill in my living room. I believe they are all coming from the wall. I see some splitters. I thought, since I only have internet and no STB, and the ONT was connected via Ethernet, instead of coaxial to the router, that the ONT will not emit the signal from the ONT to the adapter that I connect via coaxial in line.
Not sure if this matters, but I see the white hub that they install in apartments. I’ve never used it, because It was here, before I moved in. I have only had Verizon internet for a year and never needed the hub.
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Re: MoCa bonded 2.0 Bonded set up for internet plan only connected via ethernet
That is correct about the ONT. Using MoCA adapters has nothing to do with the coax port on the ONT. Actully there doesn't even need to be coax connected at the ONT. The first adapter is taking an ethernet signal and switching it to coax then switching back to ethernet at the second adapter. The main thing is to make sure the coax in both rooms are connected at the cable splitter. Is it possible to take a picture inside the white hub? If I can see I can better help.
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Solved-MoCa bonded 2.0 Bonded set up for internet plan only connected via ethernet
Thank you so much for your help. I attached a picture of the hub. It finally worked. I did not realize the coaxial cables and adapter had to be connected via the splitter on the same coaxial line.
I just have one last question. How would I bridge a coaxial that’s in my bedroom with one that is in my living room 15-20ft distance? Would I have to extend Coaxial cables with splitters room to room Or is there an easier set up/ fix?
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How do I request new IP address?
One particular website has banned my IP address because I was refreshing the page too much trying to buy something without using a proxy because I didn't think it was a problem. How can I request the router change my IP address so that I can start fresh?
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Re: How do I request new IP address?
I figured it out, for anybody else who has this problem. Residential IP's are dynamic not static, meaning they change occasionally. The way you can force it to change is to unplug your router and modem overnight and then plug it back in in the morning. Worked for me, got a new number, and can visit the site again (less aggressively this time!)
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Re: How do I request new IP address?
Simpler ways.
1) from the command prompt type ipconfig/release then ipconfig/renew
2) call 1-800-VERIZON to do the release/renew
but your way works. You only need it to be disconnected for 2 hours. In the future.
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Re: Solved-MoCa bonded 2.0 Bonded set up for internet plan only connected via ethernet
That picture is an old ONT and isn't doing anything. I thought you meant you had a panel with all the wiring. You would hope the coax that's in the Living room and the coax in the bedroom go back to the same splitter. If they don't the MoCA adapters won't work. If you can't use coax in the apartment you might as well just run ethernet.
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G3100 Router Restarting Itself
Hello! For the past few days my G3100 keeps restarting itself. With the whole coronavirus situation going on I can't get a replacement or a technician out to test the line to the house or the ONT. I managed to get a log while it was happening. When it happens my internet gets slow and then goes completely out on both wired and wireless connections.
here are some logs.
2020 Apr 13 17:16:18 info dnsmasq:[SYS.6][SYS] started, version 2.78 cachesize 150
2020 Apr 13 17:16:18 info dnsmasq:[SYS.6][SYS] compile time options: IPv6 GNU-getopt no-DBus no-i18n no-IDN DHCP no-DHCPv6 no-Lua TFTP no-conntrack no-ipset no-auth no-DNSSEC no-ID loop-detect inotify
2020 Apr 13 17:16:18 warning arc_ntpdaemon:[NTP.4][SYS] New NTP client will be start, to terminated other NTP client
2020 Apr 13 17:16:18 info arc_ntpdaemon:[NTP.6][SYS] NTP client start
2020 Apr 13 17:16:18 warning arca-agent-loader:[DDNS.4][SYS] Fail to start DDNS
2020 Apr 13 17:16:22 info arc_ntpdaemon:[NTP.6][SYS] Successfully got the time, would renew the time after 3595 sec
2020 Apr 13 17:16:32 info sysup:[SYS.6][SYS] system startup
2020 Apr 13 17:16:32 info sysup:[SYS.6][SYS] Reboot by Power Cycle/Software Fault induced
2020 Apr 13 17:16:53 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=68:57:2d:51:6b:d8, RSSI=-48, RATE=65 Mbps
2020 Apr 13 17:16:53 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=18:b4:30:6b:aa:30, RSSI=-65, RATE=52 Mbps
2020 Apr 13 17:16:53 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=68:57:2d:4a:7e:c2, RSSI=-44, RATE=65 Mbps
2020 Apr 13 17:16:53 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=0c:d7:46:5b:e6:9a, RSSI=-70, RATE=144 Mbps
2020 Apr 13 17:16:54 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=64:16:66:ae:9c:ea, RSSI=-47, RATE=65 Mbps
2020 Apr 13 17:16:54 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=64:16:66:23:35:f4, RSSI=-45, RATE=65 Mbps
2020 Apr 13 17:16:54 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=44:67:55:00:7c:3a, RSSI=-56, RATE=65 Mbps
2020 Apr 13 17:16:54 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=48:e1:e9:50:69:d8, RSSI=-82, RATE=26 Mbps
2020 Apr 13 17:16:54 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=f4:84:4c:4a:8b:67, RSSI=-85, RATE=130 Mbps
2020 Apr 13 17:16:54 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl1, MAC=5c:41:5a:ab:2d:9c, RSSI=-57, RATE=390 Mbps
2020 Apr 13 17:16:54 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl1, MAC=08:a6:bc:3f:02:ec, RSSI=-54, RATE=702 Mbps
2020 Apr 13 17:16:54 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl1, MAC=68:db:f5:e0:eb:98, RSSI=-47, RATE=433 Mbps
2020 Apr 13 17:16:54 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl1, MAC=00:f6:20:5c:e3:55, RSSI=-60, RATE=263 Mbps
2020 Apr 13 17:17:04 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=d0:bf:9c:6f:ff:65, RSSI=-73, RATE=1 Mbps
2020 Apr 13 17:17:44 info httpd:[GUI.6][SYS] httpd start up
2020 Apr 14 15:51:36 info arc_ntpdaemon:[NTP.6][SYS] Successfully got the time, would renew the time after 3595 sec
2020 Apr 14 15:51:47 info sysup:[SYS.6][SYS] system startup
2020 Apr 14 15:51:47 info sysup:[SYS.6][SYS] Reboot by Power Cycle/Software Fault induced
2020 Apr 14 15:52:08 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=68:db:f5:e0:eb:98, RSSI=-37, RATE=72 Mbps
2020 Apr 14 15:52:08 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=68:57:2d:4a:7e:c2, RSSI=-39, RATE=65 Mbps
2020 Apr 14 15:52:08 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=68:57:2d:51:6b:d8, RSSI=-47, RATE=65 Mbps
2020 Apr 14 15:52:08 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=44:67:55:00:7c:3a, RSSI=-56, RATE=65 Mbps
2020 Apr 14 15:52:08 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=f4:84:4c:4a:8b:67, RSSI=-84, RATE=130 Mbps
2020 Apr 14 15:52:08 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=48:e1:e9:50:69:d8, RSSI=-76, RATE=58 Mbps
2020 Apr 14 15:52:08 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=74:9e:af:4f:bb:b7, RSSI=-34, RATE=130 Mbps
2020 Apr 14 15:52:08 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl1, MAC=08:a6:bc:3f:02:ec, RSSI=-54, RATE=702 Mbps
2020 Apr 14 15:52:08 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl1, MAC=5c:41:5a:ab:2d:9c, RSSI=-69, RATE=351 Mbps
2020 Apr 14 15:52:13 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=64:16:66:23:35:f4, RSSI=-48, RATE=72 Mbps
2020 Apr 14 15:52:13 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=de-assoc, WLAN=wl0, MAC=74:9e:af:4f:bb:b7, RSSI=0, RATE=0 Mbps
2020 Apr 14 15:52:13 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl1, MAC=74:9e:af:4f:bb:b7, RSSI=-39, RATE=866 Mbps
2020 Apr 14 15:52:19 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=d0:bf:9c:6f:ff:65, RSSI=-73, RATE=1 Mbps
2020 Apr 14 15:52:19 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl1, MAC=00:f6:20:5c:e3:55, RSSI=-56, RATE=6 Mbps
2020 Apr 14 15:52:29 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl1, MAC=18:b4:30:6b:aa:30, RSSI=-75, RATE=72 Mbps
2020 Apr 14 15:52:29 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl1, MAC=64:16:66:ae:9c:ea, RSSI=-54, RATE=72 Mbps
2020 Apr 14 15:52:54 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=de-assoc, WLAN=wl0, MAC=f4:84:4c:4a:8b:67, RSSI=0, RATE=0 Mbps
2020 Apr 14 15:52:58 info httpd:[GUI.6][SYS] httpd start up
2020 Apr 14 15:52:59 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=f4:84:4c:4a:8b:67, RSSI=-80, RATE=130 Mbps
2020 Apr 14 15:54:05 info async_event:[LAN.6][SYS] Ethernet LAN1 port link up, 1000Mbps full duplex
2020 Apr 14 22:54:30 info dnsmasq:[SYS.6][SYS] compile time options: IPv6 GNU-getopt no-DBus no-i18n no-IDN DHCP no-DHCPv6 no-Lua TFTP no-conntrack no-ipset no-auth no-DNSSEC no-ID loop-detect inotify
2020 Apr 14 22:54:30 warning arc_ntpdaemon:[NTP.4][SYS] New NTP client will be start, to terminated other NTP client
2020 Apr 14 22:54:30 info arc_ntpdaemon:[NTP.6][SYS] NTP client start
2020 Apr 14 22:54:30 warning arca-agent-loader:[DDNS.4][SYS] Fail to start DDNS
2020 Apr 14 22:54:35 info arc_ntpdaemon:[NTP.6][SYS] Successfully got the time, would renew the time after 3595 sec
2020 Apr 14 22:54:45 info sysup:[SYS.6][SYS] system startup
2020 Apr 14 22:54:45 info sysup:[SYS.6][SYS] Reboot by Power Cycle/Software Fault induced
2020 Apr 14 22:55:06 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=68:57:2d:51:6b:d8, RSSI=-46, RATE=65 Mbps
2020 Apr 14 22:55:06 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=68:57:2d:4a:7e:c2, RSSI=-38, RATE=65 Mbps
2020 Apr 14 22:55:06 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=64:16:66:ae:9c:ea, RSSI=-46, RATE=72 Mbps
2020 Apr 14 22:55:06 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=18:b4:30:6b:aa:30, RSSI=-68, RATE=26 Mbps
2020 Apr 14 22:55:06 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=64:16:66:23:35:f4, RSSI=-45, RATE=65 Mbps
2020 Apr 14 22:55:06 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=68:db:f5:e0:eb:98, RSSI=-43, RATE=72 Mbps
2020 Apr 14 22:55:06 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=44:67:55:00:7c:3a, RSSI=-54, RATE=65 Mbps
2020 Apr 14 22:55:07 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl0, MAC=48:e1:e9:50:69:d8, RSSI=-77, RATE=58 Mbps
2020 Apr 14 22:55:07 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl1, MAC=5c:41:5a:ab:2d:9c, RSSI=-65, RATE=390 Mbps
2020 Apr 14 22:55:07 info arc_wlsta_monitor:[WIFI.6][SYS] ACTION=assoc, WLAN=wl1, MAC=08:a6:bc:3f:02:ec, RSSI=-52, RATE=780 Mbps
2020 Apr 14 22:56:59 info dnsmasq:[SYS.6][SYS] make: family 2
2020 Apr 14 22:56:59 info dnsmasq:[SYS.6][SYS] make: family 2
2020 Apr 14 22:56:59 info dnsmasq:[SYS.6][SYS] make: family 10
2020 Apr 14 22:56:59 info dnsmasq:[SYS.6][SYS] make: family 10
2020 Apr 14 22:56:59 info dnsmasq:[SYS.6][SYS] started, version 2.78 cachesize 150
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Gaps in Service. Possible job loss.
I am moving apartments in a couple of weeks and have reached out to Verizon support via phone, via email, and via chat.
All of them offer support to move my service from my current address to my new address (which I could do easily online), but the issue is none of them offer an idea of when the service at the new place could be connected.
They all said I am not eligible for self-install. I even offered to take a different package just so self-install would be an option, and still no luck.
I can't go without internet for an undetermined amount of time. My job requires me to be online, and I will be laid off if I lose internet for days or weeks at a time.
Anyone had luck getting options during COVID from Verizon? I would love them to ship me a ONT and allow self-install. Or at the worst provide a hotspot free of charge for the interim.
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