thank you - I appreciate the advice - but yes Fios did promise - I still have the initial agreement where I had her write it down " Pandora is available thru the FiOS STB" - and on my third time confirming it I have it saved in a chat log i had with the Verizon customer rep.. As a general consumer I can only go with what a company tells me and writes down -as far as readiing the contract , I did but you would have to have a legal background to understand every little option and clause - FiOS did promise a servce and failed to deliver it
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