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Re: Help with PLEX server issues

April 9, 2020, 6:08 am
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#1 Change from

 

UPnP Enabled is checked

Enable Automatic Cleanup is checked

 

to

 

UPnP Enabled is not checked

 

 

#2 Save the settings.

 

#3 Prepare to Reboot the router.

 

Note: That could mean turn off and then turn back on the power to the router.

 

Since you are rebooting the router, tell others that the router is going to rebooted. Make sure to tell them to save their work. If they are doing something is real time (like using skype), find a time to reboot the router.

 

#4 As directed reboot the router.

 

#5 Report back the results after the power is back on to the router and you have Internet Access.

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Disappointed, don’t purchase routers

April 9, 2020, 6:37 am
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When you need your internet the most it seems to crash over and over.   Internet keeps going out, we rest Nothen on the line. So wanted to talk upgrading router since I got the quantum gateway which seems to be terrible.   But I purchased it from them because it’s cheaper in the long run.   It when you want to upgrade or anything they don’t have a buy back system so you’re stuck with worthless equipment since they make sure nothing is compatible suck as extenders and such.    Verizon really needs to rethink customer service!

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Re: how do i create a static ip address on verizon g3100 router

April 9, 2020, 7:40 am
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My software must be different on my G3100.  For me it was: Advanced > IPv4 Address Distribution (located in the Network Settings box) > Connection list >  *find the connected device in the list then click Edit next to that device > tic the box next to "Static Lease Type" > Apply.

 

When you are returned to the list of devices, you should "Never" in the "Expired In" column next to the device you just modified.

 

*If your device is not already assigned an IP, scroll down to the bottom of the list of connected devices and you will see the button, "Add static connection."

 

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Re: Disappointed, don’t purchase routers

April 9, 2020, 7:55 am
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or even better if you don't have FIOS TV, do not buy or rent their routers - use your own.

 

For FIOS TV users, not only use your own router but also put their router (as it required for FIOS TV) into bridge mode.

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Re: Port Forwarding, Fios Home Router G3100 doesn't work

April 9, 2020, 10:38 am
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After entering your dynamic dns, go to DNS Server.  Enter your dynamic dns (blah.duckdns.org) and your internal IP address for the device you want to reach.  This does not solve the port forwarding issue, but actually works without having to forward any ports.

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Re: Port Forwarding, Fios Home Router G3100 doesn't work

April 9, 2020, 10:58 am
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Clever! But in my case, there several PC's as destinations. Since the webcams reside on one, it would work for that. However, the owner yanked the G3100 and put her G1100 in, so everything is back to running just fine. (Years ago, I played with a free utility that would forward ports on a pc, so I could look that up and have it on that PC and do forwarding from it.) But saving the rental money and having things work right made more sense.

 

I did walk around the edge of the property gauging signal strength and found the G3100 up to 10db stronger in some places, but plenty of signal from the G1100. So, she saves the $15/mon rental for the G3100 and avoids the quirk.

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Need expert opinion on FIOS TV with G3100 setup

April 9, 2020, 4:42 pm
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Here is my dilemma...

 

Fact 1 - I'm in an older house probably (1940-50s), electric power line wiring is old.

Fact 2 - COAX has been run around the outside of the house within the last 10-15 yrs, so it should be in very good condition.

Fact 3 - VZ ONT is in the attached garage at basement level, and I get over 400 Mbps (my internet plan) via direct ethernet connection from PC to ONT. 

Fact 4 - Main TV room on the 1st Fl, another TV is in the bedroom on 2nd Fl.

Fact 5 - Office where router needs to be is on the 2nd FL. I have other equipment (NAS, Network Printer/Scanner, etc) there that I want to have wired connection to the router.

Fact 6 - Current TV service configuration for COAX cabling (ONT COAX to a COAX splitter which then feeds home-runs to each destination room)

Fact 7 - Current Internet set up ethernet from ONT to 500Mbps ethernet powerline adapter #1  in the garage - powerline adapter #2 ethernet into the G3100 router in the office. I used Actiontec PWR514K01 adapter kit and all ethernet cables are CAT5e. 

 

Everything works, but my Internet speed is 1/10 (30-40Mbps), which I believe is due to old and poor powerline cabling. Just to make sure my Actiontec did NOT go bad on me, I switched them with TP-Link AV200 set (slower advertised throughput but newer product), the long story short - nothing changed, I still only got 30-40 Mbps. Running a homerun CAT cable is not an option.

 

So my best current, and probably only, option is to utilize existing COAX cabling - I can buy Actiontec MOCA Adapters for Ethernet Over Coax (like ECB6200) and use the on both ONT and router ends with a COAX cable in-between. Basically, I would be replacing my powerline adapters for COAX. I probably would need to replace the splitter to make sure it can support MOCA 2.0 and higher.

 

After reading the manual for G3100, I do have a question that perhaps would save me some $$ and simplify the setup. According to the documentation, COAX on G3100 can support upto MOCA 2.5. Can I make the following work?

 

- Connect ONT ethernet to ECB6200 and feed the COAX from it to 3 way bi-directional splitter. ONT COAX connects to splitter, while the 3 splitter connection feeds into another splitter that feeds COAX cabling around the house.

 

- Use existing COAX cables to feed into STBs in TV RM and BR.

 

- Use existing COAX  in the Office to connect directly to G3100 (as WAN connection). 

 

If this setup works, I would avoid using another MOCA adapter in the Office to switch from COAX to ethernet, which then would go into G3100 WAN port.

 

Please let me know if my vision is possible...Thanks in advance...

 

I tried to attach images showing my current setup and my idea, but they were removed for whatever reason. Anyways, below are the links to those images

 

https://ibb.co/zVJCp0m
https://ibb.co/Rpm2sTt

 

 

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Re: Need expert opinion on FIOS TV with G3100 setup

April 9, 2020, 4:16 pm
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Router upstairs - but need ethernet in basement

April 9, 2020, 5:19 pm
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I have FIOS with wireless and LAN router installed on second floor. I am working from home and have two computers that need ethernet LAN access to run bandwidth extensive applications from office. I noticed this box (ONT?) in the basement where the main service comes into house. Can I run CAT 5 cable from the yellow LAN ports?

 

 

 

2020-04-09_20-11-08.jpg

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Re: Router upstairs - but need ethernet in basement

April 9, 2020, 5:39 pm
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Hi, If I understand your situation correctly and if you live in a newer house, I would suggest looking into powerline-ethernet adapters that would enable you to extend your wired LAN from the 2nf FL FIOS Router location to the office in the basement. Something like this: https://www.amazon.com/ACTIONTEC-Powerline-Ethernet-Adapter-PWR514K01/dp/B00CB2F65O/

 

I assume that you have an ethernet home-run from FIOS terminal in the basement to your FIOS router upstairs. Obviously, you can move the router into the basement, but then your WIFI network would probably suffer and if you may have devices upstairs that might be using wired connection to LAN.

 

I hope my suggestion helps. I personally used Actiontec and had very good results.

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TIA568A or 568B?

April 9, 2020, 6:28 pm
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I recently had FIOS Gigabit internet service brought into my home. I have the new Wi-Fi 6 gateway/router. I want to run a wired ethernet connection to a TV for streaming . I had technician install a male plug at one end of cable and will run to a female jack at wall plate. Can you tell me if Verizon uses the 568A or 568B configuration? I can't seem to make out which way the plug is wired.

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Re: Router upstairs - but need ethernet in basement

April 9, 2020, 6:35 pm
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I'm able to see your picture now, and I do have a couple of questions.

 

But before that, from your picture, it appears that you actually have a G1100 FIOS router installed in the basement. So, you actually should be able to just connect your computers in the basement office into the yellow LAN ports on G1100.

 

Now, my question is - what device do you have on the 2nd floor? And how is it connected to the the FIOS network?

 

Also, can you take a picture and show where that COAX and white Ethernet cables are coming from in that picture you posted? Thanks..

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Re: TIA568A or 568B?

April 9, 2020, 7:24 pm
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rj45.gif

 

Does this help? 568B tends to be more common.

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Re: Need expert opinion on FIOS TV with G3100 setup

April 9, 2020, 9:01 pm
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This can work, but you do need to be mindful of the difference between MocA LAN and MoCA WAN, of which the G3100 supports both. The frequency used for MoCA WAN is the 975 MHz - 1025Mhz range, and is typically used in a FiOS Setup only between the ONT and the router. For MoCA LAN, this is used between the FiOS router, any Coax connected network extenders, and any Set top Boxes. This operates at 1125 MHz - 1425 MHz.

 

If your MoCA adapter can operate at the MoCA WAN frequency used by the router (it is best to have something which can be manually switched, using a slider or DIP Switches), you should be able to use only one adapter, stationed where the ONT is. You'll need to use Band C4 specifically Otherwise, if you need to use the two adapter method because your adapter only works in the LAN frequencies (as most if not all that I've seen do), dedicate a single piece of coax between the "ONT side" and the "Router side" MoCA Adapter, where no points touch other Coax splitters or cables in your home, so you don't end up creating a Layer 2 Bridge and sending your Internet connection to something other than the router. It happens and you'll have a bad time getting things to work.

 

Verizon normally doesn't support using MoCA for speeds over 100Mbps, even with the MoCA 2.0/2.5 method some people use, mostly because older MoCA Technologies in the ONTS and legacy routers, despite claiming 200Mbps throughput (as an example), only have that as the "total aggregate" rating. Meaning if you have a 200Mbps symmetrical Fiber connection but you try to hit both directions at 200Mbps each, MoCA will limit you to 100Mbps in both directions, or 200Mbps in one direction otherwise. This also becomes a handicap if you choose to get Gigabit someday.

 

It would be best to run some CAT5e if you want to move the router, even if it ends up following the existing Coax run so that Verizon can support this in the future without too much hassle for you, or another homeowner/family member. If it has to go outdoors, make sure Outdoor rated (preferably Gel filled and with a shield tied to a ground) cable with a solid copper core is used. Once the virus scare is sorted, a Handyman, Security System Installers, or Electrician can help with this, as can Verizon.

 

Another alternative - Verizon's network extenders that compliment the G3100 can uplink via Coax without any fuss, and they have a Gigabit Ethernet switch inside of them. Your router can remain where it is, and all you have to do is add a splitter (or connect an unused piece of coax) to your existing Coax network, and both Wi-Fi and Ethernet are extended through the Coax cabling. The device is here: https://www.verizon.com/home/accessories/fios-home-wifi-extender/

 

Hope this helps.

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Re: Disappointed, don’t purchase routers

April 9, 2020, 9:08 pm
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Are your outages happening just with the wireless, or even the wired? The G1100s (what Verizon calls the Quantum Gateway. Black colored router, not White) aren't known to be unstable, except they do have a weaker wireless signal compared to some of the newer (and even older) Routers. There are however some issues which can prop up that make the Wi-Fi drop more often. Like Access Point and Band Steering features, which are a part of the "SON" or "Self Organizing Network" feature the routers started supporting several months ago. Not all devices play with that nicely, so if you haven't tried already and you're 100% sure it is isolated to just the Wi-Fi, turn off SON and rejoin your 5Ghz supporting devices to your now separated 5Ghz Wi-Fi network. Also lock your Wi-Fi Channels to a manual channel, like Channel 149 for 5Ghz and Channel 1 for 2.4Ghz (obviously play with and adjust these channels to see if you get better performance/reliability).

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Re: Help with PLEX server issues

April 9, 2020, 9:26 pm
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Plex's WAN Discover-ability feature is a little buggy. After you believe you've completed your Port Forwarding steps and have allowed Plex through your computer's firewall, use a tool like GRC ShieldsUp to test that your port is open: https://www.grc.com/shieldsup . Alternatively, since Plex stands up an HTTP server, you can use your cell phone's mobile data to test with a web browser. Visit https://<your-ip-address-here>:32400/ and you should get a response if all is working. You can get your IP Address by asking Google what your IP address is, or from the GRC site linked above.

 

If all is well, when you have complaints of a client being unable to reach your server, see if they can access it using the same method I provided above for testing from a cell phone.

 

I have been having problems with Plex on Cell phone and Smart TV devices lately, which seemed to happen shortly after a recent server upgrade. There was an update a few days ago which seems to have sorted that problem for me, as I haven't needed to restart my Plex server. It seemed to be triggered whenever the Transcoder was triggered.

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Re: FIOS G3100 Router - External VPN Issues

April 9, 2020, 9:35 pm
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You should be able to log into the FiOS router's web interface at https://192.168.1.1/ or https://myfiosgateway.com/ (Admin username and password are printed physically on the router) and adjust the Firewall setting from Typical to "Low" or "Off". Hopefully that should be it, and this isn't a problem with IPSec ALG in the router being broken.

 

 

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Re: Need expert opinion on FIOS TV with G3100 setup

April 9, 2020, 9:56 pm
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Smith6612,

 

Thanks for your detailed reply. It definitely is informative and will be helpful to others who may run into my situation.

 

After posting my initial message, and since I just joined this forum, I decided to help another user when an idea dawned on me. By the way, your post which I just read, since I was experimenting with my idea for the past 2 hours, actually hints to the solution I came up with. Your suggestion was to consider E3200.

 

I luckily had my G1100 from previous FIOS service elsewhere, which I planned to sell. Then, I saw a picture of a set up in another poster's message showing G1100 connected by ethernet to WAN and COAX in LAN mode near ONT. According to that poster, the ONT is in the basement, but s/he mentions that they have a FIOS router with WiFi and LAN in the house on the 2nd floor. And BOOM, just like that, a lightbulb went on in my head. Since I already read up on the fact that G3100 and G1100 can use their COAX in MoCA mode for LAN, I realized that I don't need to spend more money to buy COAX MoCA Ethernet adapters, I already have them and can just use my G1100 at the ONT.

 

I hope my solution helps others in the future. Also, it's much cheaper to buy G1100 on eBay than to buy MoCA adapters.

 

Here is what I did:My SolutionMy Solution

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Re: Router upstairs - but need ethernet in basement

April 9, 2020, 9:50 pm
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RPAT747,

 

I believe you should have no problem connecting your PCs in the basement to that G1100 router via LAN (yellow) ports, if your setup is what I believe it to be.

 

In reality, I need to thank you - THANKS!

 

In trying to help you resolve your situation, and mainly because of the details in your post and the provided picture, I was able to resolve my own problem. And thanks to you, I now don't need to spend any extra $$$.

 

Regards... 

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Verizon is such an abomination

April 10, 2020, 5:52 am
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being Verizon customer for more than 10 years I have to say it's such a fraud. They try to rip you off at every turn. I recently added FiOS and set up autopay right away. But they still found a way to charge me late fee. It turned out autopay "does not kick in until 1-2 billing cycles in" whatever the hell it means. I was late on my payment all the while thinking I'm all set. They refuse to waive the fee because of course they do. So just a warning, autopay does not mean anything. 

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