Re: FIOS installation
It's only on fiber until it gets to the ONT, which at my house will be outside. Coming out of the ONT is coax for the tv and internet and copper for the phone lines. Both of these have to connect to...
View ArticleRe: Verizon is making it difficult for customers to get overpayment reimbursed
Hi 159753,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleRe: Verizon is making it difficult for customers to get overpayment reimbursed
Hi NicoleD,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleRe: Verizon is making it difficult for customers to get overpayment reimbursed
Hi dino1461,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleRe: Wireless Network problems after running VZ Speed Optimizer
Hmmm... that's an idea I hadn't considered, thanks Walt!I imagine this full reset will eliminate any and all custom rules, port forwarding and admin password I've set up in the past? Even if this does...
View ArticleRe: Quantum upgrade and Apple wireless speeds
I have the 75/35 plan with a MI424WR Rev l (80211.n) router. On any PC or a MacBook Pro I see ~84 mb/s down and ~38 mb/s up, via Ethernet or wifi. However, with an iPhone 5, iPhone 4S, or iPad 2nd gen...
View ArticleRe: Cat 6 cable
MrEdd00 wrote:I'm wanting to hard wire my desktop to my fios router and want to know if this 50 ft cable from best buy is what I need. Its a cat6 with (rj45 gold connectors) I know I need a eithernet...
View ArticleRe: Wireless Network problems after running VZ Speed Optimizer
walt178 wrote:I can sympathize with your problem. I ran the optimizer a couple of times after I got FiOS. Both times it resulted in worse performance and I had to go through my computer settings to...
View ArticleRe: Verizon in-Home-Agent
As addressed in other threads about this software.. #1 I like the online version of the app at www.verizon.com/repair you can do a lot of the functions of the app without all the bloatware. #2 As...
View ArticleRe: fios hotspots
jumpin68ny wrote:Viafax999 I can only speak for the Metro NY (Long island) area. In most towns if you look at available SSIDs you can connect to Wifi from Cablevision and TWC which I believe in...
View ArticleRe: Actiontec Router: Replace antenna with a better one? Model #? Brand?
I also have the same problem, but I have the rev I router. Changing the antenna is the only way I know of to get better signal througout my house, but the question is what antenna?
View ArticleRe: Installing Mobile Wi-Fi Hot Spot App issue on 2nd laptop
Same problems as you with Hot Spot installation.Same experience with open WiFi at local starbucks.But I would like to be able to use the feature if and when I need it in the future when I am not able...
View ArticleRe: Kudos to a Verizon Representative
Kudos to Verizon Rep Carlos who I had the pleasure to talk to on 7-30-13 at 7:30.pm. Regarding a problem with the set top box. I was pleased by his courteous and efficient manner.He approaches his work...
View ArticleRe: Installing Mobile Wi-Fi Hot Spot App issue on 2nd laptop
Admittedly there's not a lot of places where this is necessary at the moment due to a recent trend in opening Wi-Fi hotspots, but if you travel a lot, it's *very* useful in larger airports where paid...
View ArticleRe: Kudos to a Verizon Representative
I also want to give a shout out to a customer rep. Whose first name was Philip. I talked to him also today 7-30-13 at 6:30 p.m regarding my set top box that kept freezing up and shutting down the TV....
View ArticleRe: Uninstall In Home Agent from a Mac
It's super annoying when tech guy comes into your house and install a "junk" program on your personal computer and you have hard time to removing it afterwards... when I turn on my Mac today, the...
View ArticlePoor Fios Connectivity in the greater Boston area
Am I the only one? We're in Dunstable, MA - just south of Nashua, NH. We have had fios from the start and its been fine. Sometime around June 21st, we started having issues. At first I thought it was...
View ArticleRe: Beyond Netflix
Not sure about you, wBud, but I am still having issues. Did you ever get anywhere with yours?
View ArticleRe: Installing Mobile Wi-Fi Hot Spot App issue on 2nd laptop
This Wifi app installation issue seems to be a software bug that has to be addressed by their software engineering. The technical support team has no clue how to resolve it. It installs fine on a...
View ArticleRe: Poor Fios Connectivity in the greater Boston area
You have some signs of packet loss showing up to your second hop. This is somewhere between your router and the first router you see on Verizon's end. How is your router connected to the ONT? Via UTP...
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